A Brief History Of My Internet Provider Grief

This is just a quick, informational post, to explain what I figure will be a paucity of posts in coming days (hopefully not weeks).

Simply put, I’ve had enough of paying champagne prices for beer, in this case weak internet service.

Almost always with Breezeline, it was passed off as a problem on my end, even though many company tech support types have told me they can’t believe my slow signal is still out there. Of late, spotty, glitchy, sometimes nonexistent service was supposedly the fault of my router, which I had purchased in lieu of renting from them. Yes, the latest tech support person said, I’d bought my latest router relatively recently, but it was an old model no longer supported by Breezeline.

This was despite Breezeline having told me specifically at purchase time it was suitable.

Judging by commentary I’ve heard and read, I am not alone in Breezeline problems. My brother, for example, is an unhappy Breezeline customer for TV and internet.

I dropped Breezeline and took a two-week trial with T-Mobile.

It was to cost a bit more than Breezeline, but was much faster – when it worked. And there’s the rub, T-Mobile was more dependable, but still far from flawless. The very first night I used it, the service slowed, dropped intermittently, and generally became almost unusable at about 11 p.m. until after midnight This was a familiar problem time with Breezeline, too.

Just last night, T-Mobile was spotty or gone from about 8 p.m. until midnight, when I gave up and went to bed.

I’m headed up to the Galleria later today to turn in the equipment and cancel, not because of the disappointing service, but because the quoted $75 monthly rate is “unavailable” to me and instead I’m expected to pay $166-plus a month.

No sale.

I will be able to continue to do some stock investing using my cell phone, although it is much more cumbersome than with my computer. Posting to this blog also will be more of a challenge.

AT&T has a waiting list to get on its internet service. Other options locally are scarce. For some reason, right in the heart of Southmont, I’m not at a suitable address. Neither is the AT&T guy I spoke with last night, who lives along a street in another part of the borough.

So, I wait for an internet miracle.

The post I am about to write and post shortly after this, might be my last for some time.